Standard Terms & Conditions

BOOKINGS

 Bookings may be made by telephone but must be confirmed at least 48 hours before the date, otherwise the date  will be released for others.

 
HIRE CHARGES

 Hire Charges Run from the day of dispatch until the day of return  irrespective of whether the goods are in use or not. 
Any equipment returned late is liable for additional hire  charge.
 
INSTALLATIONS

 All hired equipment should be installed by a competent  electrician.  ACT Theatrical  Engineering cannot accept any responsibility for damage to property of injury  to personnel whilst equipment is on hire.

 AVAILABILITY

 Whilst every endeavour will be made to supply the goods for hire as  ordered, we reserve the right to substitute other designs of similar  equipment.
 
INSURANCE

 The hirer assumes responsibility for all equipment once it leaves  our premises.  It is the  responsibility of the hirer to arrange appropriate insurance for the hire  period.     Damaged or Missing items will be charged for  at replacement cost.
 
LAMPS

 The hirer assumes responsibility for the replacement of lamps  excepting those whose electrical failure occurred under normal working  conditions.  All faulty lamps must  be returned to the Company for inspection, otherwise they will be charged for at  replacement cost.


  SUB-HIRING

 It is an absolute condition of the hire that hirers will not  themselves hire out any of the Company's equipment to any person, partnership,
company or other entity which is itself engaged in the business of equipment  hire without the written permission of the Company.
 
MODIFICATIONS

 Equipment hired must not be modified or altered by the hirer in any  way and in particular cables must be returned as delivered. 
Any equipment found to be modified or altered, any missing lamps or components and cables found to be cut  or modified on return to the Company will be charged for at full replacement  cost.

 OPERATION

 ACT Theatrical Engineering's rigging, lighting and design personnel  are available at fees negotiated.   Please phone for a quote.

 ORDERS

 Orders will be accepted by telephone provided  a purchase order number is quoted.  The right is reserved to refuse  cancellation of any order placed or to suspend delivery of any order if any  account is in arrear.
 
QUOTATIONS

 All quotations are given at current prices, but are  subject to alteration in accordance with prices ruling at time of  delivery.
 
CARRIAGE

 Charges incurred for deliveries will be invoiced at  cost

 
GUARANTEE

 We can give no guarantee on goods supplied by us, other than  that given by the manufacturers concerned.
We do not accept liability for consequential damage arising from  goods supplied by us.
 
LOSS OR DAMAGE

Shortage, goods damaged in transit or non-receipt of goods invoiced  and sent by carrier, must be notified in writing with Invoice Number within 7
days of Invoice Date, otherwise no claim can be  recognised.

 RETURNS

 No goods can be returned for Credit or Replacement without prior  consent.  Such returns must be  securely packed and received in a saleable condition in their  original cartons and must be covered by your written advice quoting  our Invoice Number and Date.   Chargeable repairs will be invoiced at manufacturers' cost to us  plus carriage.
 
RETENTION OF TITLE

Ownership of the goods shall not pass on to the  purchaser until the agreed price has been paid in  full.

ONLINE SHOPS ADDITIONALS

All Item Descriptions, Prices & Availability are Correct at the Time of Publication.  Please contact Us by phone email or Contact Form to Confirm availability & Prices of Stock Items.  Due to the Industry, all Specifications are Subject to Change Without Notice, and as Such Product Lines may change daily, and although every effort is made, we cannot guarantee the website contains the most up to date information, any and all Images are for Illustration only and any product supplied may differ from that shown, please contact the sales team for any further requirements.
 Most Items are In Stock for Next Day Despatch (Mon - Fri) again, Please contact the Office for Confirmation of Availability.

 PAYMENTS AND TERMS

 HIRE & SALE

Unless the Hirer / buyer has an account with ACT Theatrical  Engineering, payment shall be made on Collection. 
Interest and if necessary, Collection Charges will be made on overdue  accounts.
 Acceptance of goods or acceptance by us of any order from  you will be deemed to incorporate all of our terms and  conditions.

PROMOTIONAL PRODUCTS

All promotional products will have a Proof PDF sent for Approval, and will need to be signed and returned by post, fax or email before any item will be produced.