Standard Terms & Conditions
Bookings may be made by telephone but must be confirmed at least 48 hours before the date, otherwise the date will be released for others.
Hire Charges Run from the day of dispatch until the day of return irrespective of whether the goods are in use or not.
Any equipment returned late is liable for additional hire charge.
All hired equipment should be installed by a competent electrician. ACT Theatrical Engineering cannot accept any responsibility for damage to property of injury to personnel whilst equipment is on hire.
Whilst every endeavour will be made to supply the goods for hire as ordered, we reserve the right to substitute other designs of similar equipment.
The hirer assumes responsibility for all equipment once it leaves our premises. It is the responsibility of the hirer to arrange appropriate insurance for the hire period. Damaged or Missing items will be charged for at replacement cost.
The hirer assumes responsibility for the replacement of lamps excepting those whose electrical failure occurred under normal working conditions. All faulty lamps must be returned to the Company for inspection, otherwise they will be charged for at replacement cost.
It is an absolute condition of the hire that hirers will not themselves hire out any of the Company's equipment to any person, partnership,
company or other entity which is itself engaged in the business of equipment hire without the written permission of the Company.
Equipment hired must not be modified or altered by the hirer in any way and in particular cables must be returned as delivered.
Any equipment found to be modified or altered, any missing lamps or components and cables found to be cut or modified on return to the Company will be charged for at full replacement cost.
ACT Theatrical Engineering's rigging, lighting and design personnel are available at fees negotiated. Please phone for a quote.
Orders will be accepted by telephone provided a purchase order number is quoted. The right is reserved to refuse cancellation of any order placed or to suspend delivery of any order if any account is in arrear.
All quotations are given at current prices, but are subject to alteration in accordance with prices ruling at time of delivery.
Charges incurred for deliveries will be invoiced at cost
We can give no guarantee on goods supplied by us, other than that given by the manufacturers concerned.
We do not accept liability for consequential damage arising from goods supplied by us.
LOSS OR DAMAGE
Shortage, goods damaged in transit or non-receipt of goods invoiced and sent by carrier, must be notified in writing with Invoice Number within 7
days of Invoice Date, otherwise no claim can be recognised.
No goods can be returned for Credit or Replacement without prior consent. Such returns must be securely packed and received in a saleable condition in their original cartons and must be covered by your written advice quoting our Invoice Number and Date. Chargeable repairs will be invoiced at manufacturers' cost to us plus carriage.
RETENTION OF TITLE
Ownership of the goods shall not pass on to the purchaser until the agreed price has been paid in full.
ONLINE SHOPS ADDITIONALS
All Item Descriptions, Prices & Availability are Correct at the Time of Publication. Please contact Us by phone email or Contact Form to Confirm availability & Prices of Stock Items. Due to the Industry, all Specifications are Subject to Change Without Notice, and as Such Product Lines may change daily, and although every effort is made, we cannot guarantee the website contains the most up to date information, any and all Images are for Illustration only and any product supplied may differ from that shown, please contact the sales team for any further requirements.
Most Items are In Stock for Next Day Despatch (Mon - Fri) again, Please contact the Office for Confirmation of Availability.
PAYMENTS AND TERMS
HIRE & SALE
Unless the Hirer / buyer has an account with ACT Theatrical Engineering, payment shall be made on Collection.
Interest and if necessary, Collection Charges will be made on overdue accounts.
Acceptance of goods or acceptance by us of any order from you will be deemed to incorporate all of our terms and conditions.
All promotional products will have a Proof PDF sent for Approval, and will need to be signed and returned by post, fax or email before any item will be produced.
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